OBI

Fight theft and operational complexity with intelligent surveillance solutions.

OBI

OBI GmbH & Co. Deutschland KG is one of Europe's leading DIY retailers, headquartered in Wermelskirchen, Germany. With a network of 668 shops across the continent - more than half of them in Germany - OBI has built up a strong reputation for offering a wide range of DIY, gardening and home improvement products, suitable for both professional and private customers.

Its international expansion has been particularly successful in Central and Eastern Europe, where Poland is emerging as a key market. In this country, OBI operates several dozen superstores, strategically located in major conurbations such as Warsaw, Kraków, Wrocław and Gdańsk, serving as hubs for home improvement solutions and excellent customer service.

Challenge

OBI's superstores in Poland face a number of operational challenges specific to the DIY sector.

Firstly, theft - both internal and external - remains a persistent problem, particularly for high-value items such as power tools and electronic equipment, which are easy to conceal and resell.

Secondly, the size and configuration of these shops, which are often vast, covering several thousand square metres, make it difficult to monitor all areas exhaustively, particularly during busy hours or promotional events.

Thirdly, stock losses due to poor management, uncontrolled access to storage areas or procedural breaches add a further level of complexity, impacting on both profitability and customer satisfaction.

These challenges require robust and scalable security solutions, tailored to the dynamics of superstores.

Solutions implemented

To address the issues of theft, operational complexity and inventory loss, OBI has deployed a complete video surveillance (CCTV) solution in its superstores in Poland.

1 - This includes the strategic installation of high-definition cameras in key areas such as entrances, checkouts and high-risk aisles, all connected to a centralised surveillance system.

2 - The solution also includes a regular maintenance service to ensure optimum performance, as well as staff training to improve incident management.

3 - By combining intelligent detection functionalities with store-specific layouts, OBI has greatly enhanced loss prevention, simplified security operations and improved customer and employee safety.

We chose Scutum for the quality of their approach, the ease of having a single supplier for all passenger security services, and the guarantee of sovereign hosting for our data. I also expect Scutum to have a real capacity for anticipation and effective support in the event that we have to manage a crisis situation, where their value would be fully revealed. The support is always fluid. Today, Scutum offers us a complete and reliable system to protect our mobile employees.

Yves Ruinat

VP Legal - Risk Manager - DPO

We have been working with Scutum since 2008. Over the years, Scutum has established itself as a reliable, competent and trustworthy partner, with a qualified and professional team. We are very satisfied with our collaboration and recommend Scutum as a technical partner of reference.

Hubert Pyszko

Technical Department Manager, OBI Poland

Results

The installation not only ensured full regulatory compliance, but also provided an unprecedented level of operational control across the site. Preston Temple, an extraordinary and much-loved venue in the North West, required a complex upgrade within a strict timescale. Despite these challenges, the team of designers and technicians worked seamlessly together to deliver a system that performs well, is scalable and now gives facility staff complete confidence in their operations.