Privacy Policy

Last Updated: April 16, 2026 

Scutum Digital ("Scutum Digital," "we," "us," or "our") respects your privacy and is committed to protecting the personal information we collect through our website, including https://scutum-digital.com, our online forms, dealer resources, and any other website or digital property that links to this Privacy Policy (collectively, the "Site"). 

This Privacy Policy explains what information we collect, how we use it, how we disclose it, and the choices you may have regarding your information. 

This Privacy Policy applies to information we collect: 

• through the Site; 
• when you contact us online, by email, or through web forms; 
• when you request information about our monitoring, video, fire, dealer, or related services; 
• when you request access to a dealer portal or other account-enabled service made available through the Site; and 
• through cookies, analytics, and similar technologies used on the Site. 

This Privacy Policy does not govern personal information collected offline or through separate customer, dealer, monitoring, installation, service, or employment agreements, except where those materials specifically incorporate this Privacy Policy. 

We may collect the following categories of information: 

A. Information you provide directly 

Depending on how you interact with the Site, we may collect: 

• name; 
• company name; 
• email address; 
• telephone number; 
• mailing address, city, state, ZIP/postal code, or service location details; 
• preferred contact method; 
• dealer or customer status; 
• information about your industry, requested services, approximate number of accounts, or business needs; 
• portal registration or account-request information; 
• communications you send us, including messages, inquiry details, attachments, and records of correspondence; 
• any other information you choose to provide. 

B. Information collected automatically 

When you use the Site, we may automatically collect information such as: 

• IP address; 
• browser type and version; 
• device identifiers; 
• operating system; 
• referring URLs; 
• pages viewed and links clicked; 
• dates, times, and duration of visits; 
• approximate location derived from IP address; 
• cookie, pixel, session replay, or similar tracking information, where used. 

C. Information from third parties 

We may receive information from: 

• analytics, advertising, and website technology providers; 
• CRM, marketing automation, and lead management vendors; 
• affiliated companies and business partners; 
• alarm dealers, integrators, or customers who refer you to us; 
• public databases or commercially available sources; 
• law enforcement, emergency responders, or regulatory authorities where appropriate. 

We may use personal information for the following business and commercial purposes: 

• to respond to inquiries and communicate with you; 
• to provide quotes, consultations, demonstrations, or information about our services; 
• to establish, manage, and support dealer, customer, or portal relationships; 
• to review requests for portal or account access; 
• to operate, maintain, secure, and improve the Site; 
• to personalize content and understand how users interact with the Site; 
• to detect, prevent, and investigate fraud, misuse, unauthorized access, and other security incidents; 
• to comply with legal, regulatory, and contractual obligations; 
• to enforce our agreements, protect our rights, and defend legal claims; 
• to send service-related notices, updates, and administrative communications; 
• to send marketing communications where permitted by law and subject to your choices. 

We may disclose personal information to the following categories of recipients: 

• Service providers and contractors that help us host, operate, secure, support, analyze, or market the Site and our business; 
• Affiliates and related companies within the Scutum group of companies; 
• Business partners, dealers, integrators, or referral partners when needed to respond to your request or provide services; 
• Professional advisors such as lawyers, auditors, insurers, and consultants; 
• Government agencies, law enforcement, emergency services, courts, or regulators when required by law or when reasonably necessary to protect people, property, rights, or safety; 
• Successors in a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets. 

We may also disclose information at your direction or with your consent. 

We may use cookies, pixels, tags, web beacons, SDKs, and similar technologies to: 

• keep the Site functioning; 
• remember your preferences; 
• understand website traffic and usage patterns; 
• improve performance and user experience; 
• support marketing and advertising activities; 
• measure campaign effectiveness. 

You can manage cookies through your browser settings and, where available, through our cookie banner or preference center. Blocking some cookies may affect Site functionality. 

We may use third-party analytics and advertising tools. Those providers may collect information over time and across websites or services, subject to their own privacy policies. 

We do not sell personal information for money. 

However, like many businesses, we may use analytics, advertising, and similar technologies that could be considered a "sale," "sharing," or use for "targeted advertising" under certain state privacy laws. Where required by applicable law, you may opt out of those activities using the methods described in this Privacy Policy and through any "Your Privacy Choices" or similar link we make available. 

If Scutum Digital is required to honor browser-based opt-out preference signals, including the Global Privacy Control (GPC), we will do so as required by applicable law. 

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to: 

• provide requested information or services; 
• maintain business and account records; 
• comply with legal, tax, accounting, regulatory, and contractual obligations; 
• resolve disputes and enforce agreements; 
• detect and prevent fraud or security incidents. 

Retention periods vary depending on the nature of the information and the reason it was collected. 

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security. 

You may have the following choices: 

• Marketing emails: You may unsubscribe using the link in the email or by contacting us. 
• Cookies: You may manage cookies through browser settings and any cookie preference tools we provide. 
• Portal credentials: If you have an online account or portal relationship, please keep your login credentials confidential and contact us promptly if you believe your account has been compromised. 

Depending on where you live, you may have privacy rights under applicable state law, including the right to: 

• know whether we process your personal information and access certain personal information we hold about you; 
• receive information about the categories of personal information we collect, sources, purposes, and disclosures; 
• request deletion of certain personal information; 
• request correction of inaccurate personal information; 
• obtain a copy of certain personal information in a portable format; 
• opt out of the sale or sharing of personal information, or the use of personal information for targeted advertising; 
• limit the use or disclosure of sensitive personal information where applicable; 
• appeal certain decisions we make regarding your privacy request; 
• not be discriminated against for exercising privacy rights. 

To exercise applicable privacy rights, contact us at info@scutum-digital.com, call (866) 494-6414, or use our Contact page. 

We may need to verify your identity before processing certain requests. You may also designate an authorized agent where permitted by law. 

California Notice 

If you are a California resident and Scutum Digital is subject to the California Consumer Privacy Act, as amended ("CCPA"), you may have the right to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive non-discriminatory treatment for exercising your rights. 

If required, our Site will recognize and process valid Global Privacy Control signals as opt-out requests for browser/device-based sales or sharing.

The Site is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Site. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it. 

The Site may contain links to third-party websites, platforms, dealer portals, customer portals, social media pages, or other services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their terms and privacy notices. 

Scutum Digital is based in the United States, and information collected through the Site may be processed and stored in the United States or other jurisdictions where we or our service providers operate. By using the Site, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your jurisdiction. 

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above and, when required by law, provide additional notice. 

If you have questions about this Privacy Policy or our privacy practices, contact us at: 

Scutum North America 

90 Broad St. Suite 603 

New York, NY 10004 

(718) 369-3434