Submitted by Joe Semaan on
NEW YORK
published on 10/11/2026

Metrodial Joins Scutum Digital, Strengthening Scutum North America’s Alarm Monitoring Capabilities

New York, 29 October 2026 – Scutum North America today announced that Metrodial is joining Scutum Digital, its alarm monitoring business. The move brings nearly 50 years of renowned expertise and trusted customer relationships to Scutum Digital, strengthening its ability to support security dealers across North America.

Based in Hicksville, New York, Metrodial is a leading provider of professional security monitoring and remote management solutions for residential and commercial properties. The company serves the New York metropolitan area as well as customers throughout the United States.

Metrodial is approved by the New York City Fire Department (FDNY) to monitor fire alarm systems across all five boroughs of New York City. The company is also a recipient of The Monitoring Association’s (TMA) prestigious Five Diamond designation, recognising its commitment to excellence in monitoring services, operator training and industry best practice. Metrodial also maintains a comprehensive range of UL listings.

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“Joining Scutum Digital opens a new chapter for Metrodial and creates opportunities for our teams to share expertise and build on their achievements,” said Andrew Lowitt, President of Metrodial. “With additional resources and the support of Scutum North America, we can pursue our growth whilst maintaining the quality of service and trusted relationships our customers rely on.”

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“We are pleased to welcome Metrodial to Scutum Digital. Their experienced team and strong service culture will strengthen our ability to help dealers protect their customers and grow their businesses,” said Michael Vitarelli, Chief Executive Officer of Scutum North America. “By combining our expertise, technology and resources, we look forward to supporting Metrodial’s continued development, guided by our shared values: Uncompromising excellence, Innovation as an edge and One Scutum Team.”

Scutum Digital, part of Scutum North America, provides professional alarm monitoring and remote video monitoring services, 24 hours a day, seven days a week, to more than 1,200 dealers across North America.

Combining decades of monitoring expertise with advanced technology, its dealer-first approach helps partners protect their customers and grow their businesses. Scutum North America brings broader expertise in fire protection and electronic security, combining local knowledge and responsive service with the international resources of Scutum Group and a long-term commitment to protecting people, assets and infrastructure.

 

Scutum, Shielding your future.