Home-based remote assistance

A wearable alert device (bracelet or pendant) connected to an autonomous transmitter operating on the GSM/4G/5G network, with no need for a fixed line or internet connection. The system requires only a power supply and includes battery backup in the event of a power cut. The device provides a range of approximately 120 metres around the home, with alerts monitored 24/7 by our remote assistance centre. Designed for elderly or vulnerable individuals, this solution supports independent living while ensuring continuous safety and reassurance.

A solution designed to provide protection both at home and on the move, with no distance limitations. The system includes a mobile transmitter, an alert button and a dedicated application for carers, enabling real-time location tracking and rapid response in the event of an incident. Ideal for active individuals or those who require continuous coverage beyond the home.

This solution integrates a Wi-Fi-connected camera system with a GSM/4G/5G remote alarm device and wearable alert (bracelet or pendant). In the event of an alarm, our operators can verify the situation via live video, enabling visual confirmation and direct communication. This enhanced level of support is particularly suited to carers, elderly or vulnerable individuals, providing additional reassurance and effective response.

In addition to remote alerts, this service provides 24/7 human support, including on-site intervention when required. Availability may vary depending on location (please contact us for details). Access to the property is required, for example via a key safe or secure access arrangement. This solution is particularly suited to individuals who are isolated, do not have a close carer nearby, or may require a physical response in the event of an incident. By combining connected devices, continuous monitoring and on-the-ground intervention, it delivers comprehensive support and reassurance.