Protection of Lone Workers (PTI/DATI) Systems

There is no single definitive list of situations that qualify as lone working, and it is not limited to traditionally high-risk professions. Lone working can occur in a wide range of environments, often as part of routine day-to-day activities.

In general terms, work is considered to be isolated when an employee is out of sight or hearing of others and unable to quickly gain assistance, particularly where the task presents a level of risk.

Implementing an effective 24/7 monitoring system requires clear organisation and defined responsibilities. For in-house monitoring, designated personnel must be available at all times to receive and respond to alerts from PTI/DATI devices.

Clear procedures should be established for each type of alert, ensuring that responses are consistent, timely, and appropriate. In emergency situations, where employee health and safety may be at risk, there can be no uncertainty in how incidents are handled.

It is also essential to ensure that on-call personnel are trained, responsive, and capable of assessing alerts accurately and contacting emergency services when required.

Alert-related information must be recorded and stored in accordance with UK data protection legislation, with appropriate safeguards in place to protect personal data and maintain confidentiality.